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Our Guarantees

Our Happy Smile Guarantees To You

In addition to our obligations under the Singapore Consumer Law, we offer the following guarantees. Please read the information below carefully to ensure that you follow the process to qualify for each guarantee.

Mooi Beauty Teeth Whitening Products Guarantees

Mooi Beauty’s mission is to elevate your smile journey. Currently, we offer 2 types of teeth whitening products to help you get to your smile destination. When you buy our whitening teeth products, we want to make sure we are the right fit for you, and our products can help you.

Our Teeth Whitening Home-LED Kit and Teeth Whitening Flavored Strips Guarantee

To get the desired outcome from your whitening sessions, you must follow the instructions for use, comply with the recommended plan and comply with any additional instructions provided by Mooi Beauty, including:

  • The use of our products is only suitable for natural teeth. Artificial materials such as crowns, veneers, acrylic resin, porcelain, or dentures are not suitable for use as artificial materials do not react to the whitening agents we use.
  • The use of our products is only suitable for healthy enamel and gums. If you are suffering from any dental disease or have a pre-existing health condition, we recommend you seek professional dental advice.
  • Track your teeth whitening progress with the same lighting from day 0 to day 14th. Take clear photos (showing both top and bottom row) of your teeth after each whitening session.
  • Undergoing elective dental procedures during treatment such as aligners or braces will void the guarantee unless you have prior approval from our team.
  • Engage in daily dental hygiene, including brushing and flossing, and minimizing the consumption of teeth-staining drinks, food, and habits, which helps enable teeth to be in the most ideal condition for teeth whitening.

If you have followed the guidelines yet our whitening products disappoint you, please reach out to our Happy Smiles customer service within 90 days of purchase and we will help you, whatever it takes.

Mooi Beauty
Based on 3 reviews
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Lee Jia Wei
Lee Jia Wei
I really like this product! I’ve been using it for quite some time now and noticed quite a difference, especially from... afar 😂it’s more affordable than going to the clinics as well & you can do maintenance any time you want! I’ll repurchase when i’m done with my last tube!read more
Yuanpting Oh
Yuanpting Oh
Was not a fan of home teeth whitening kit since the first one that i bought was a waste of money as it did not have any... significant result and even caused me sensitivity. Saw Mooi on Straits Times recently and decided to give it another try since its pretty affordable. And within just one use, i could tell a visible difference and i am already on my 7th day and i can say for sure it works!!! i dont really give reviews but this product is legit good. (oh btw Im a heavy coffee drinker too)read more
Matt Siew
Matt Siew
It's my first home teeth whitening kit and I was really sceptical if it's able to lighten tobacco stains. However, I'm... pleased to say that just after 3 days of use my teeth were so much whiter. *applied gel directly to teeth. I don't have perfectly straight teeth, but the soft tray still fits pretty comfortably, really liked the auto-shut function too. If you too are skeptical, you should just give it a try yourself 👍🏻read more
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